In his interaction with people throughout his life Chad has learned that customer service is really based on building relationships with trust.
Trust comes from only one thing, performance.
When performance is a top priority and the motivating factor to action, faith in expectations are realized and the result is always mutually beneficial relationships. When real personal interest and concern are the key attitudes behind the completion of every project, his appreciation for excellent customer service is firmly made evident.
Chad Reitan has, for many years, continued to personally prove his loyalty and dedication to his clients by
“going the extra mile”
whenever the need arises.
He does this by continually working hard to communicate clearly, to effectively solve problems, and by standing firmly behind his products. And in order to ensure that every project completed has the same level of attention and commitment, he makes it a personal goal to train and develop those working with him on his designs to value precision, dedication and customer satisfaction as much as he does.
